Getting startedHow-to
After you subscribe: your account, Health and reminders
After you choose a membership, Mova asks you to save your plan to an account, connect Apple Health or Health Connect, and choose reminder times. Each step takes a moment, and you can skip Health and reminders.
1. Save your plan to an account
Right after your purchase or free trial starts, Mova shows Your plan is active: Save your goals, plan and progress to your Mova account. Your purchase is already safe on this phone.
Choose how to sign in:
- Continue with Apple (iPhone)
- Continue with Google
- Continue with email: Mova sends a 6-digit code to your email address. There’s no password.
Mova then shows Linking your membership… while it connects your purchase to your account. If you close Mova before this finishes, this screen comes back the next time you open Mova, and it never asks you to pay again.
If you already had a plan
If the account you sign in to already has a Mova plan, Mova asks You already have a plan. Choose Keep my current plan or Start with my new plan, then Continue.
2. Connect Apple Health or Health Connect
Next is Count the walking you’re already doing. Tap Connect Health (iPhone) or Connect to Health Connect (Android) so Mova can count the steps your phone records all day. Mova reads only your steps and distance. Tap Not now to skip; you can connect later from Profile & settings › Health & devices. Step by step: Connect Apple Health or Health Connect.
If you connect, Mova may take a moment to read your recent walking and check your starting goal.
3. Choose when Mova reminds you
When would you like Mova to remind you? Pick Morning (7:30), Lunch (12:00), Evening (18:00) or Custom, check the days, and tap Turn on reminders. Mova shows Allow Mova to remind you?: tap Allow reminders, then allow notifications when your phone asks. Tap Not now to skip. More in Set up or change reminders.
4. You’re on Today
That’s it. Today shows your steps, your goal and today’s walk. Have a look around with Find your way around Mova.
Something went wrong while linking? Mova keeps your purchase safe on the phone and shows what it needs, for example Try again when you’re back online, or Restore purchase. Your support reference is shown there too. See Problems buying or checking your membership.
Didn’t solve it?
Email support@movawalk.com. From the app, Profile & settings › Help & support › Contact support adds your app version and support reference.