Getting started
Setting up Mova, finding your way around, walking safely and getting help.
7 articles
- What you need to use MovaMova is an app for iPhone and Android phones. You need an internet connection to set up your account and membership; walks themselves record without one.
- Set up Mova: your questions and your first planThe first time you open Mova, you answer a few minutes of questions about your goal, your walking today and your week. Mova then builds your walking plan and shows it to you before you choose a membership.
- After you subscribe: your account, Health and remindersAfter you choose a membership, Mova asks you to save your plan to an account, connect Apple Health or Health Connect, and choose reminder times. Each step takes a moment, and you can skip Health and reminders.
- Find your way around MovaMova has four tabs along the bottom, Today, Plan, Workouts and Progress, and a round profile button at the top right that opens Profile & settings.
- Who Mova is for, and walking safelyMova is for adults who want to walk more. It isn't medical advice and doesn't diagnose or treat any condition. Walk at a pace that feels right for you, and stop if you feel unwell.
- Mova won't open, or your plan didn't buildMost of these screens mean Mova couldn't read something for a moment. Your plan and history are safe. Try again first; each screen offers the next step if that doesn't work.
- Contact Mova supportEmail support@movawalk.com. Sending it from Mova's Help & support screen adds your app version and support reference, which helps us find your account, and never includes your health data.
Still need help?
Email the Mova team. If you can, send it from the app: Profile & settings › Help & support › Contact support adds your app version and support reference, never your health data.
Privacy and your data
Questions about your data, or deleting your account without the app.
privacy@movawalk.com